1.4K views · 18 reactions | The stories of bad experiences when purchasing an item from a vendor be it in person or through social media are often one too many. Some businesses fail to ensure patrons of their products or services get value for money with the services they offer. As the world celebrates customer service week, #CitiBusinessNews takes a look at the current state of customer service in the country. | Subscribe to #CitiTube for more videos: | Citi TV | Facebook