For retailers, Costco’s approach to DEI is a clear message: inclusivity isn't just a moral or social obligation — it’s a ...

Retailers can boost customer engagement and spending by honing three tools that are likely already in their loyalty toolboxes ...

Shifts in consumer behavior, privacy regulations and overall ad industry trends in 2024 have created opportunities for ...

E-commerce platforms that approach AI agents with the mindset of solving specific problems and reducing customer friction ...

Here are five ways retailers can be purposeful about creating disruption within interesting retail POP displays: ...

Qurate Retail Group, known for its portfolio of live social shopping brands including QVC and HSN, said it was rebranding to ...

Fabrics outlet Joann will shutter all of its approximately 800 locations after failing to find a buyer who would keep its ...

Reauthentication — a process that prompts additional identity verification during key actions — strengthens security without ...

Modern queue management isn’t just about cutting wait times; it’s about turning waiting into a valuable opportunity.

With Trump back in office and paving the way for new tariffs, retailers can expect significant supply chain disruptions due ...

Digital Product Passports (DPPs), which contain information about a product's sustainability, environmental impact and ...

While AI’s contributions to this success are undeniable, it’s not a standalone solution. The future of retail customer ...