Connecting different software systems is a big deal for businesses these days. When things work together smoothly, ...

Choosing between Salesforce as SaaS or PaaS depends on whether you need an off-the-shelf solution or a custom-built ...

The partnership will work both ways. Just as Salesforce’s agents can leverage Google’s tools, Gemini Enterprise will be able ...

Agentforce Vibes adds additional execution through the new Skills and Abilities feature. Abilities define what agents want to ...

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Anthropic released a new agentic capability today for its Claude models. The new functionality mimics the open-source Openclaw AI assistant, which enables an agent to take over a computer and execute ...

Salesforce Aims to End the ‘Frankenstein’ Contact Center With Agentforce Your email has been sent Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, ...

Salesforce is building out its library of pre-wired artificial intelligence agents to take on manual, administrative work on behalf of payers, providers and public health organizations. The company is ...

Last month, Block announced a 40% staff reduction — renewing fears about AI's impact on employment. Marc Benioff, the CEO of Salesforce, said Block "has its own unique issues." Benioff's views ...

Salesforce (CRM) continued to produce double-digit growth in its fourth-quarter results, with growing traction highlighted in its flagship artificial intelligence offering, Agentforce, but several ...

Salesforce pulled out all the stops to convince investors that the AI revolution won’t be its death when it announced fourth-quarter earnings on Wednesday. Salesforce reported a solid quarter of $10.7 ...