It’s vital for executives to remember that work-life balance isn’t a fixed idea; it evolves. Life stages and circumstances ...

Some of the greatest minds from across the country and around the world gathered in early April for the Edison Awards in ...

Southwest Airlines customers were angry to learn a beloved free perk was ending. Some were even angrier about how the CEO ...

Last week, Southwest Airlines CEO Bob Jordan broke his silence on this move at the Bernstein Strategic Decisions Conference.

Bag fees. Assigned seats. “Variable” award pricing. Expiring flight credits. It’s been a lot, you might say of the past few ...

We're going to get started here. Thank you, everyone, and welcome to Day 2 of Bernstein's 41st Annual Strategic Decisions Conference. My name is David Vernon. I cover U.S. airlines and airfreight and ...

if their plans changed. This was a Southwest signature policy, to the chagrin of executives at other airlines. Consider that United Airlines CEO Scott Kirby, who eventually changed United’s ...

A flight credit from Southwest is defined as “a credit from either a canceled flight or a downgrade in fare that can be used to buy a future flight ... I know my travel plans with absolute ...

When first announcing the move to expire flight credits, along with other changes, Southwest CEO Bob Jordan said, "We have tremendous opportunity to meet current and future customer needs ...

“It’s undeniable Southwest Airlines is rapidly evolving,” Murtoff said in the memo. “We are in a fight for our future and must ... At the time, CEO Bob Jordan implied the airline was ...

The company on Tuesday announced a plan ... Southwest CEO Robert Jordan cited shareholder value and revenue growth as reasons for the change. “We have tremendous opportunity to meet current and ...