American Airlines named three members Monday to its newly formed Customer Experience Advisory Board to help shape the carrier ...

American Airlines has named the members of its newly formed Customer Experience Advisory Board including three new experts.

American Airlines has formed a Customer Experience Advisory Board as the airline narrows its focus on creating a premium customer experience. American is the fourth largest public company in North ...

The carry-on drama unfolded after travel blogger JT Genter moved a flight attendant’s bag on a flight from New York City to ...

American Airlines (AA) has formed a new Customer Experience Advisory Board with a broad range of experience to guide AA’s ...

The airport handles over 30 million passengers annually, and frequent fliers with American Airlines will now be able to enjoy ...

As part of a larger revamp of its premium soft product, the carrier is upgrading its onboard catering on these routes.

Aviation technology company Sita said 33.4 million bags were mishandled in 2024, compared with 33.8 million during the previous year.

I am just shocked with this experience, after flying American for the last 10 years ... My frustrations were very high today with United Airlines customer service until Alex ** took charge of ...

Skiplagging, also known as hidden-city ticketing, involves booking a multi-leg flight but only intending to disembark at the ...