Although it is sometimes thought that quality assurance (QA) and software testing are the same, they are, in fact, different concepts. They differ in their objectives, features and methods. Testers ...

Quality assurance (QA) testing is the process that ensures a premium quality product for customers. QA is merely the strategy used to avoid any software product or service problems and to make sure ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Over the last few months, I have heard various experienced and knowledgeable experts state (emphatically no less) totally contradictory opinions regarding quality assurance (QA), quality control (QC), ...

Quality assurance is essential in the field of medical technology (MedTech). Leaders in MedTech recognize the role that quality plays in the creation and production of devices. With advancements in ...

Quality assurance and quality control ensure that your products or services meet your customers' expectations. A quality assurance team conducts activities that validate quality requirements. This ...