Having written two books on the Secret Service and having broken the story of agents hiring prostitutes in Cartagena, I can say that the root of the Secret Service’s problems goes back more than a ...

Americans are encountering more problems with companies’ products and services than ever before, and a higher proportion of them are actively seeking "revenge" for their troubles, a new study has ...

All BART stations reopened for service late Friday morning after a computer problem shut down train service systemwide for hours, according to the transit agency. Starting at 4:30 a.m., issues arose ...

OAKLAND, Calif. - BART issued a warning Friday morning saying there was no Red or Orange line train service between Richmond and MacArthur station in Oakland because of an equipment problem. BART ...

SAN FRANCISCO, Nov. 21, 2024 /PRNewswire/ -- Zingly.ai, the GenAI and digital-first CX Center provider, released survey results indicating a critical gap in current customer experience offerings, ...

Many enterprises that offer flexible genAI-powered customer service chat functions are seeing other businesses using them as a free tool to save on tokens. It’s a nasty problem, but the cure is likely ...

UPDATE: Since this story first aired, multiple viewers have reached out to 7 News about issues with Tax Wizard. A new note has been posted on the window of the business. You can find more information ...

If you own a car, or know someone who owns a car, a situation like this sounds way too familiar: you or the owner of the car takes it to the dealership for what should be a routine, $39, $49, or $59 ...

Episode 13 of Gordon Ramsay's Secret Service was released on August 27, 2025. It saw the celebrity chef visiting The Neighbourhood Kitchen, located in Massachusetts, to give it a revamp and make it ...

Ari Chazanas is the founder and CEO of Lotus West Properties, a property management and investment firm based in West Los Angeles. As the CEO of a property management company in Los Angeles, I've ...