With its context-aware interface, AI Experience unites people and AI in a multimodal environment with built-in governance, security, and transparency. Building on the foundation of Now Assist, AI ...

Service Management Across the Enterprise The new applications and capabilities in this ServiceNow release help organizations structure and enhance the service experience. It provides customers the ...

ServiceNow Channel Chief and SVP Michael Park shares thoughts on AI, going deeper into CRM and building a reputation in ...

The bigger the company, the more difficult it is to manage vendor relationships. A sizable percentage of organizations have dedicated teams for negotiating contracts and reducing the added risk of ...

Organizations often rely on fragmented point solutions to address a scarcity of IT specialists and a surge in application demand, but those solutions struggle to capture the valuable insights needed ...