Avaya Inc. (NYSE: AV), a leading global provider of business communications applications, systems and services, today announced that Bank of Communications (BOCOM), one of the largest banks in China, ...

Jacada, a provider of customer service technology, today announced the public availability of Visual IVR for Avaya. Designed to improve the customer experience with traditional voice IVR systems, ...

29 August 2006 Avaya repeats #1 North American market leadership in interactive voice response according to Frost and Sullivan. Dubai, UAE - Avaya Inc. (NYSE:AV), a leading global provider of business ...

Computer, are you there? The days of talking directly to the Web are fast approaching. Earlier this week, Avaya, a provider of voice and data networks, delivered the latest version of its flagship ...

Avaya Inc. (NYSE:AV), a leading global provider of business communications applications, systems and services, has been listed among the leaders in a Magic Quadrant for enterprise voice portals and ...

For years, IT and business have heard the sexy promise of “IP convergence,” which would allow all sorts of voice- and video-enabled applications to appear in business. However, for most organizations, ...