The Latest Call Center IVR Upgrades Are Slashing Wait Times Your email has been sent Interactive voice response (IVR) systems route calls and handle basic queries ...
Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Smart IVR refers to Interactive Voice Response (IVR) ...
Satish Barot is the Co-founder and Chief Technology Officer at Klearcom. He leads the company’s product innovation and technical strategy. While it may not be the first thought to spring to mind, ...
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