Thanks to cheaper Internet phone dialing, Labatt Brewery was able to offer a free long-distance phone service to thousands of residents of Ontario, Canada. There was just one catch: every time any of ...

Cellular calls have become the thing of the past in today’s fast-paced internet world. VoLTE and VoIP call through the internet offer much better quality and other additional features that are not ...

YouTring – Onset of mobile phones and Internet have brought downright changes in communication industry. The good news is that these alterations have arrived in the form of improvements. And drastic ...

Following up on the VoIP quality issues that we discussed in last week’s newsletter, this week we’d like to take a deeper dive into some of the possible problems that can make VoIP call quality ...

Agentic VoIP follows a series of advancements introduced in 2025, including Agentic Email and Agentic Procedures, all designed to bring AI-powered intelligence into the Collections process. Together, ...

Leeds-based telecoms provider Aql on Monday launched a service allowing Nokia E-Series users to make free VoIP (voice over Internet Protocol) calls to other VoIP users over a Wi-Fi connection. The ...

Internet phone providers have won the first round in a clash with state regulators, providing needed momentum for the upstart industry. In ruling from the bench late Tuesday, Minneapolis federal Judge ...

While still just a trickle, early defectors to voice over IP (VoIP) represent the vanguard in a trend that some analysts believe could soon roil the communications industry. Independent VoIP providers ...

Pete Hanlon is CTO of Moneypenny. Moneypenny handles outsourced phone calls, live chat and digital comms for thousands of companies globally. I believe it’s time we recognize the little, everyday ...