Verizon changed its prepaid unlock policy earlier this year and started applying new rules retroactively, so one user sued over it.

When Verizon refused to unlock an iPhone purchased by Kansas resident Patrick Roach, he had no intention of giving up without ...

Verizon is looking to keep its devices locked to its plans for longer, meaning you may have to wait months before you can unlock or transfer your device. According to a recent report from Ars Technica ...

A customer sued Verizon after it refused to unlock his iPhone. The court ruled in his favor, forcing Verizon to refund the device.

It is relatively rare for an individual consumer to beat one of the nation’s largest wireless carriers in court, but that is ...

Verizon has made a move to keep phones locked to its network for more than 60 days. In a letter to the Federal Communications Commission (FCC), the carrier has requested the agency to waive off the ...

When dealing with an unlocked or locked phone, the question is whether or not the device can work on a specific wireless network that's different than the network the phone was designed to work on. An ...

In today’s hyper-connected world, it’s hard to imagine a regulation designed to protect consumers that instead fuels billions of dollars in international crime. Yet, that’s the reality of the Federal ...

The nation’s largest wireless carrier is making waves with a controversial petition that could fundamentally alter how Americans use their smartphones. Verizon Communications Inc. has formally ...

TL;DR: How do I know if my phone is unlocked? You can contact your carrier to see if your phone is eligible for unlocking. Another way to check is to insert a SIM card from a different provider. If it ...

Many people don’t realize if they buy their phone from their phone company, it will be locked to prevent it from working on the networks of any other carrier. (Jim Rossman/TNS)(Jim Rossman / TNS) If ...