Editor’s Note: Starting Dec. 5, this newsletter will be renamed Unified Communications. The name change will reflect the newsletter’s broader focus as we report on the industry’s move toward a unified ...

Multifaceted systems put all messages in one place. Students and faculty at universities certainly have no shortage of messaging options, with e-mail and cell phones ubiquitous on campus and more ...

We have recently completed a major new study of the unified communications and unified messaging markets and will be publishing a report on our findings. One of the issues that we wanted to explore is ...

A bombshell report late last week revealed that Mark Zuckerberg and Co. are considering a massive overhaul of Facebook's instant messaging apps which include two top-rated chat apps (Messenger and ...

BARCELONA--This is the year unified messaging goes to the consumer, but success here will require such services to be deployed on existing handsets, according to industry players at this week's Mobile ...

Update: Facebook has confirmed to us that it is testing ways to improve the messaging experience but has no further details to share at this stage. We first heard back in January that Facebook was ...

Google is rumored to be working on a unified messaging client that would be used in Chrome OS and could potentially make its way to other platforms, including Android. The client, which is a pop-up ...

If you're tired of jumping between multiple messaging apps to stay in touch with others, you may want to get Windows 10 when it shows up. Microsoft has revealed that the new Windows messaging client ...

VoIP Loop blogger, Blair Pleasant, asks Is Unified Messaging Still Relevant? There is a premium for UM [unified messaging] over plain voice mail, plus the integration costs can be not insignificant.