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Southwest’s CEO brands new bag fees and seat assignments as “choice,” but one traveler argues it’s really a shift toward ...
After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...
For decades, Southwest Airlines was known and praised as a consumer-friendly option for travelers with transparent pricing, a ...
On Reddit, multiple posters were vehemently opposed to the change.One commenter who flies Southwest 60-70 times per year valued the ability to change flights, frequently at the last minute. “I ...
Southwest Airlines ends its 50-year free checked bag policy starting May 28, ... Potential customer reaction and industry impact.
Southwest has struggled to track along with changing customer preferences post-pandemic. The pricing of individual options and bag fees has proliferated through the industry in recent years ...
Southwest Airlines' Customer of Size policy benefits plus-sized passengers and ensures comfortable seating on flights. The introduction of assigned seating and premium options may affect the ...
Before moving to Cleveland in 2020, Michael Gerhart flew Southwest for years from Bradley International Airport in Hartford, Conn., reaching the airline’s A-list status that granted same-day ...
There are some big changes coming to Southwest. The airline revealed it will assign seats, offer premium legroom seating, and start red-eyes including between BNA and LAX.
When Southwest Airlines announced July 25 it would adopt assigned seats and start selling premium seats, it wasn't exactly a surprise. The Dallas-based company had been openly contemplating the ...