Zoom Video Communications ZM recently entered into a definitive agreement to acquire Five9 FIVN, a provider of the intelligent cloud contact center, in a deal worth nearly $14.7 billion to target ...

Zoom’s stock tanked Monday morning after the video conferencing company revealed plans to buy call center software company Five9 for $14.7 billion. An hour after markets opened, Zoom shares were ...

At Zoomtopia 2021, Zoom launched its Video Engagement Center. It was intended to be complementary to CCaaS solutions, including Five9, which Zoom was in the process of acquiring. That acquisition did ...

Zoom Video Communications Inc has agreed to buy cloud software provider Five9 Inc in an all-stock deal worth about $14.7 billion to target more business clients looking to boost customer engagement, ...

Popular video conferencing app Zoom is adding a new business offering: Zoom Contact Center for customer service. It’ll have more than 100 features at launch and will cater to the agents, supervisors, ...

Sept 30 (Reuters) - Five9 Inc (FIVN.O), opens new tab shareholders voted down the call center software firm's $14.7 billion sale to Zoom Video Communications Inc (ZM.O), opens new tabon Thursday, a ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Jumping from 10 million users in December to 200 million just a few months later clearly took Zoom by surprise as the surge in usage surfaced a number of privacy- and security-related issues with the ...