SINGAPORE – With e-commerce complaints such as wrong deliveries or faulty products on the rise, one big player has committed to raising standards to reduce such occurrences across the board. Shopee ...

Thanks to the efforts of its operations and customer service teams, the e-commerce giant has established an industry-leading standard to better protect consumer rights. Ms Evelyn Goh, a 48-year-old ...

Shopee says customers who receive counterfeit items from Shopee Mall would be entitled to a refund worth three times the purchase price MANILA, Philippines – With Shopee’s 10.10 sale just around the ...