These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

To learn more about our editorial approach, explore The Direct Message methodology. You’re catching up with a friend over coffee or chatting casually with a colleague after a meeting. These moments ...

Does this scenario sound familiar? A colleague approaches and asks, “Hey, what are you up to this weekend?” You tell her you’re not sure, but nothing big. She replies with her own vivid plans. “I’m ...