Context is everything when dealing with dialog systems. We humans take for granted how complex even our simplest conversations are. That’s part of the reason why dialog systems can’t live up to their ...

Most of us still like to think of ourselves as people who can talk things through. We say we value openness, nuance and honest disagreement. We teach our children to use their words. We tell our ...

Awkward conversations are not just valuable—they're often essential for achieving important goals. Often, there is no way to have a particular conversation without it being awkward! Examples: Talking ...