One of the biggest challenges that faces most small and medium-size businesses is competing against larger firms while having a much smaller budget. In a smaller organization, the IT staff must ...

PALO ALTO, CA--(Marketwire - Oct 22, 2012) - HP (NYSE: HPQ) today announced HP Service Anywhere, a Software-as-a-Service (SaaS) IT service management (ITSM) solution that delivers a simple-to-use, ...

There is no question that vendors that don’t offer software-as-a-service (SaaS) products are risking market share. It’s been true in almost every market, where disruptive companies such as Salesforce ...

DEL VALLE, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today announced the launch of SaaS Manager Plus, a SaaS ...

BOSTON--(BUSINESS WIRE)--AppNeta, the leader in performance and availability insight for business-critical web applications, today announced application extensions for Desk.com and Zendesk with its ...

As more companies are pushing their information technology (IT) departments to continue using the same technology and make it last longer, the job of help desk professionals becomes magnified as more ...

Deskpro Launches New Private Help Desk Solution with Private AI Support for Organizations with Strict Security, Compliance, and Data Sovereignty Requirements Deskpro Private Eliminates Impossible ...

The FINANCIAL — HP announced HP Service Anywhere, a Software-as-a-Service (SaaS) IT service management solution that delivers a simple-to-use, modern experience that enables IT professionals to ...

Today, Deskpro, provider of the secure AI-powered help desk platform, announced the launch of Deskpro Private, making AI-powered help desk capabilities available to industries with stringent security ...