International reports continue to paint a dire portrait of Xbox 360 reliability, with an independent UK repair center refusing dead Xbox 360 units, one user showing evidence of being on his twelfth ...

Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Add Yahoo as a preferred source to see more of our stories on Google. Interesting side note: The license transferring process can only be completed once every twelve months and that you have to ...

Microsoft has pledged to extend warranty cover to address an Xbox 360 fault known as the E74 error message. Back in July 2007, the firm introduced an extended three ...

Microsoft has said it will waive the cost of repairs on Xbox 360 consoles manufactured before 1st January 2006, and refund any fees already paid. The company said that "standard and ongoing" analysis ...

Microsoft's announcement that it will spend $1 billion to fix problematic Xbox 360s seemed like a step that would assuage disenchanted customers. Nearly a month later, however, some console owners are ...