20121126_me_06.mp3?orgId=1&topicId=1128&d=509&p=3&story=165570502&t=progseg&e=165657922&seg=6&ft=nprml&f=165570502 Listen • 8:31 20121126_me_06.mp3?orgId=1&topicId ...

In his book, Influence: The Psychology of Persuasion, Robert Cialdini makes reference to what he considers to be one of the most important yet often unrecognized factors inherent in the art and ...

DEAR MISS MANNERS: I must admit I’ve never understood etiquette’s requirement to invite people to one’s home after being invited to theirs. When my spouse and I host, we feel that it’s our idea -- ...

Mr Chan Whye Chuen’s view that graciousness should be seen as a two-way exchange (“It takes two to be gracious”, June 4) requires a comment. In its essence, graciousness is pro-social behaviour that ...

Reciprocation. It’s the momentum behind every conversation. Do you ever learn a new word and suddenly hear it constantly? Or see a bright, tropical color and then recognize that exact hue in ...

Historically, however, this isn’t the case. We’ll get to that in a minute, but first, a plunge into the etymology of the word hospitality. The word hospitality derives from the Latin word hospes, ...

The present study examined the moderating role of reciprocation wariness in the association of employees’ psychological contract fulfillment with psychosomatic strain and voluntary turnover, as ...

Scientists say that whether tipping waiters or trading Christmas cards, we're programmed to reciprocate when we receive a gift. But the rule of... Give And Take: How The Rule Of Reciprocation Binds Us ...