After the success the agencies saw during the mapping exercise, they hope other counties will follow suit. “The rights upheld by Marsy’s Law are crucial to giving victims a voice and getting ...

Seeing a process flow on paper quickly sheds light on inefficiencies. So, don't skip mapping the existing process. The details of the current-state map are something to negotiate.

The Purpose of a Six Sigma Process Map When working with a Lean Six Sigma project team comprised of six, ten, fifteen or more people, it is likely that each member of the team will have a unique idea ...

MaritzCX’s customer journey mapping program is not a process-mapping exercise. “Frequently people think this is process mapping, but that tends to be very internally focused and doesn’t have ...