Empathy is a strategic capability that has a direct impact on decision-making quality, trust, retention and organizational resilience.

Some years ago, before quarantining became a way of life, I stood in a packed crowd at the Tennessee Aquarium in Chattanooga. We were gazing, awe-struck, at what appeared to be a gargantuan (and ...

Halfway through my SCU experience, I went on an Immersion in New Orleans as part of an alternative spring break. We spent the week building houses for survivors of Hurricane Katrina. Ten years later, ...

Our country, and even the world right now, is fraught with a deep lack of understanding for one another. We have sequestered ourselves into our little tribes of commonality, preferring to hear only ...

Thinking about other people's emotions vs. actually feeling them Reviewed by Rachel Goldman, PhD, FTOS Cognitive empathy is about understanding what someone else is feeling. Emotional empathy means ...

“You never really understand a person until you consider things from his point of view ... until you climb into his skin and walk around in it.” If you’re a fan of Harper Lee’s novel To Kill a ...

When we picture “teaching empathy,” it can look like a big talk at the perfect time. Real life is rarely that tidy. Empathy actually grows in five-minute windows all over your day. You are already ...

Source: Juliet, Oil on Canvas, Copyright Candace Charlton, 2015, used with permission In our previous post, "The Light and Dark Side of Empathy," we wrote about how ...

I recently had an encounter with other parents where it was difficult for some to understand what it’s like to parent a child with special needs. I realized we often receive sympathy, when we really ...

Every educator who teaches diversity might find this familiar. You mention "diversity, equity and inclusion" and the class responds in many different ways—some students are curious, others reflective, ...

Please provide your email address to receive an email when new articles are posted on . Over the past decade, I have been fortunate to have a platform on which to reflect about the varying dimensions ...