Patients, particularly those who have been hospitalized in the past, often struggle to follow prescribed treatments and stay on track with health management. Many want, and could benefit from, ongoing ...

This survey form may be downloaded, modified, printed and distributed to patients. Download the HRSA English patient satisfaction survey (doc) and adapt it for use in your facility. Download the HRSA ...

A new survey from The Commonwealth Fund found 47 percent of healthcare workers have observed discrimination or racism directed toward a patient. The survey also found that 44 percent of healthcare ...

Each day, thousands of patients get a call or letter after being discharged from U.S. hospitals. How did their stay go? How clean and quiet was the room? How often did nurses and doctors treat them ...

When it comes to improving patient care, feedback is the compass that guides healthcare providers in the right direction. But here’s the catch, traditional feedback often fails to capture honest ...

Individual survey items assessing patient experience in emergency departments largely capture a single overall experience rather than distinct aspects of care.

A pair of new healthcare workforce surveys outline widespread reports of discrimination, racism and workplace violence perpetuated by patients and coworkers alike. Among the findings were ...

Our findings demonstrate that the health care team is able to respond to alerts within 48 hours. This suggests that the team is not triaging based on survey severity or stage, rather they are ...

Nearly half of healthcare workers in the United States have seen a patient experience discrimination based on their race or ethnicity, according to a new survey from The Commonwealth Fund. The ...