Healthcare lags other industries in this key consumer strategy, and it’s negatively impacting outcomes, cost and loyalty. Industries outside of healthcare have studied and prioritized customer ...

As telehealth and telemedicine continue to reshape healthcare, one challenge stands out: verifying patient identities quickly, securely, and at scale to meet compliance requirements such as HIPAA and ...

Castor, a developer of technologies to support decentralized clinical trials, has added an end-to-end patient onboarding platform to its portfolio. The company offers digital tools to researchers that ...

Utilization and deployment of RPM devices has seen exponential growth over the last few years, especially after the impact of the COVID-19 Pandemic. As more patients seek to remain safe and at home, ...

An emerging artificial intelligence-powered system developed at Penn Medicine has tripled the speed of fax processing and cut a full week off the new patient intake process-freeing up thousands of ...

When Soldiers and their families relocate to a new installation, initiating their healthcare should be hassle free. For this reason, Lyster Army Health Clinic has taken steps to improve how incoming ...