A recent report by Press Ganey identified communication with nurses as a “rising tide” patient experience measure — one that influences a host of other HCAHPS measures, including responsiveness of ...

In the midst of the ongoing COVID-19 global pandemic, Drexel University nursing and medical students joined together online for a large-scale simulation of the critical conversations physicians and ...

A standardized handoff can prevent inconsistent and inaccurate discharge summaries, a new study says. Transition of patients from hospital to a skilled nursing facility (SNF) often results in ...

Hospitals should follow best practices to improve communication with nurses, which is a key measure of patient experience under the value-based purchasing program, according to a Press Ganey report.

Improving the communication skills of clinicians and nurses builds rapport and trust with patients. Communication between staff and patients is a crucial component of patient experience at hospitals, ...

Communication happens all the time and is essential to interaction in the workplace. Effective communication is much more valuable and sought after. Communicating effectively is important in any ...

Improving nurse communication can potentially affect 15 percent of hospitals’ value-based purchasing incentive payments, according to a Press Ganey report. The report, “The Rising Tide Measure: ...

Communication is one of the cornerstones of good nursing. In the Surgical Intensive Care Unit where I work, I have to keep the lines open between intensivists (specialists in critical care), surgeons, ...

In a recent editorial in The New York Times, Theresa Brown wrote about how clinical hierarchies and the impact of conflict between nurses and physicians can be deadly for a patient. She said "when ...

A first step toward improving communications with the deaf pa tient is to be familiar with the various forms of communication he or she uses in daily life. Two or more of the following means of ...