LogMeIn Inc. provided new usage statistics Thursday as the COVID-19 outbreak prompts more people to work from home and access remote tools. The company disclosed that use of remote-access tools ...

You may be used to TeamViewer or AnyDesk when helping others with PC problems, but Windows has a perfectly fine tool right there.

3amLabs on Tuesday released LogMeIn Scout, a tool for IT managers that helps find, track and manage remote access to corporate networks. LogMeIn Scout is a remote access discovery and management tool ...

If you are in IT, you know that support is a 24 x 7 proposition. I hate the thought of having to go into the office at 2 a.m. when a problem arises – especially if it’s a simple issue that I can ...

Barcelona Spain and Woburn, MA (GLOBE NEWSWIRE) - MOBILE WORLD CONGRESS -- Mobile operators, device manufacturers, and IT helpdesks can now remotely diagnose and troubleshoot Android smartphones and ...

Q: We are a really small business and need to work from home. Are the free remote access tools safe to use? A: As more people transition to a work-from-home status because of the coronavirus outbreak, ...

The ability to work remotely either some or all of the time is an arrangement favored by many professionals, who appreciate the convenience, flexibility and cost savings from not having to commute ...

There are several problems associated with a “more is better” approach–especially when it comes to distributed work. As more disconnected tools are added to your toolbox, technology debt increases and ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...