The ideal candidate for a call-center sales coach position possesses demonstrated experience in a combination of work-related skills, including customer service, leadership, problem-solving and a ...

Whether you’re on the hiring team or the applicant side of the table, you’ve probably heard many of the same standard questions at every job interview. These tried-and-true questions can certainly ...

Where does confidence really come from, in the job interview? Most lists like the one you are about to read won’t tell you what you really need to know. But confidence - the ability to convey ...

A career coach's tips on how to answer this common, but thorny, interview question. Show how your goals and experience "fit ...

She also offers up her favorite three-part formula to answer this question in a way that "knocks it out of the park every time." First, start with a short opening line that directly links your past ...