ROCHESTER — Meet Holly Bilodeau. She is one of the new interactive video tellers for Holy Rosary Credit Union’s branches in Rochester and Dover. From the member support center at the credit union’s ...

A Long Island credit union has opened a 2,000-square-foot Bay Shore branch that officials say will be the prototype for the future with interactive video teller machines, but no tellers on the ...

At Belco Community Credit Union’s newest branch on Allentown Boulevard in Lower Paxton Township, there aren’t any traditional teller windows. Everything is done at the credit union’s interactive ...

Interactive teller machines bridge the gap between convenient banking and human service, offering access to live tellers without visiting a branch during traditional business hours. ITMs allow for a ...

Trustmark in Jackson, Mississippi, had been testing video-enabled ATMs since 2017, starting in a branch lobby, a drive-through lane and a “transformed” branch that shared space with a coffee shop. The ...

Cambridge Savings Bank hopes customers who walk into its new Boston branch will notice that something is different. The $3.7 billion-asset bank installed an interactive teller machine, a device that ...

Commonwealth Bank and Trust Company is using technology to assist customers face-to-face after bank hours. The bank just rolled out Interactive Teller Machines in the drive-thru that allow people to ...

DULUTH -- Lake State Credit Union is entering the Duluth market, targeting Generation X and Generation Y. That's why its new downtown office opening in mid-August is at the Tech Village, in the center ...

NEW YORK (CBSNewYork)--Financial institutions are going high-tech. Soon your bank around the corner may have no tellers at all. Customers would instead access a remote teller via video, CBS2's ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Enterprise Bank & Trust is now offering extended hours and ...

On August 9, the FDIC published a financial institution letter titled “Classification of Interactive Teller Machines as Domestic Branches or Remote Service Units,” applicable to all FDIC-supervised ...