Today we hear about some practical tips from our longtime colleague William (Bill) Flanagan who heads up Flanagan Consulting. Flanagan has a comprehensive understanding of voice and data technologies, ...

Streamline your VoIP installation with expert tips on equipment, security, training, and more. Follow these steps for a painless setup. Installing a VoIP system for your business is a bit more ...

Despite significant benefits, voice-over-IP projects take more than twice the time for planning, installation and training than once expected, according to recent research. In annual surveys of ...

Voice over Internet Protocol (VoIP) is a type of technology that allows its users to make calls using the broadband Internet rather than the conventional or analog phone system. VoIP works by ...

PBX vs VoIP: How to Compare and Choose a Phone System Your email has been sent At first glance, PBX and VoIP seem like two very different types of phone systems. But modern technology, like IP PBX, ...

Companies are unsure whether voice over IP (VoIP) networks can save them money in the long run, and are employing consultants to conduct cost-benefit analyses of the technology. Many IT managers are ...