Edify Corp. this week is expected to upgrade its speech platform, which combines traditional interactive voice response (IVR) development tools with features supporting VoiceXML, speech recognition ...
The Centers for Medicare and Medicaid Services (CMS) announced a significant change impacting Medicare providers nationwide. By March 31, 2025, Medicare Administrative Contractors (MACs) will remove ...
Interactive Voice Response (IVR) is a mechanized innovation that enables human-to-human communication via DTMF input (Dual-tone multi-recurrence). In today’s business world, virtually all businesses ...
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