Picking up an order that you placed online or over the phone is nothing new. The convenience of buy online, pick up in-store, or BOPIS, has become increasingly popular in recent years, with the 2019 ...

Click-and-collect, a.k.a. BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save on shipping costs while leveraging their in-store inventories to ...

Online shoppers in the U.S. are increasingly using click-and-collect services as a way to avoid not only shipping costs but also potential problems with delivery. The service, now offered by most ...

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between ...

When shoppers come to the store to pick up items ordered online, 37% make additional purchases that they were not planning on, according to new research from OrderDynamics. But "superconsumers" – ...

The new service allows customers to shop online across baby, kids and decorative nursery products and toys. UK retailer John Lewis Partnership has said it will temporarily halt its click and collect ...

Plus, read below to find how it could impact shoppers IKEA is now charging for its Click and Collect service from stores – and the change won’t go down well with shoppers. Customers must pay £2 when ...