HOUSTON, Texas -- When we call 911, we rely on them to quickly connect us to the help we need. During a 911 call placed last week, the caller says he was placed on hold for about three minutes, then ...

Multiple people called 911 to report “somebody screaming” and cries for help before former NFL star Rudi Johnson’s suicide at an apartment building in Florida just after midnight last Tuesday, ...

As 911 call centers struggle with staffing, suppliers of government technology are rushing to help. That’s the case with the latest product from RapidSOS. The company, which sells an emergency ...

Starting Dec. 20, residents in King County can now text 911 for help. King County is the 12th county in Washington State to offer the service. The technology boost is designed to work when it isn’t ...

Billie Shepperd was planning her daughter Sheila’s 60th birthday party in June 2020 when the phone rang. She had been imagining family members traveling from Washington, DC, to celebrate at the beach ...