Difficult people are (unfortunately) everywhere. That coworker who always has to be right, the family member who pushes your buttons, or the customer who seems impossible to please. We've all been ...

“To subdue the enemy without fighting is the highest skill.” — Gichin Funakoshi, father of modern Karate “The Chinese call it Chi; the Japanese, Ki; the Indians Prana – it is the life force, and it is ...

When handling difficult people at work, it’s essential to first spot and understand their type. This allows you to actively deal with a tricky situation at work in a much more focused, supportive, and ...

Below are 10 keys to handling unreasonable and difficult people with references from my books How to Communicate Effectively and Handle Difficult People and How to Successfully Handle ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

Difficult people defy logic. Some are blissfully unaware of the negative impact that they have on those around them, and others seem to derive satisfaction from creating chaos and pushing other people ...

On a recent Thursday evening, I tried out a new San Francisco restaurant serving California cuisine. A diner at a nearby table was not happy. I overheard him complaining all night -- the lights were ...

Sales expert Barrett Riddleberger, CEO of xPotential Selling Inc. has advice for handling difficult people which could come in handy at upcoming business or holiday events.