Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in ...

Third consecutive Genesys partner award highlights CallTower’s momentum in delivering scalable, AI-driven customer experience solutions for the mid-market.LONDON, SALT LAKE CITY, UT, ROCHESTER, NY, ...

DALY CITY, CALIF. — Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced that it has acquired Ventriloquist Voice Solutions International ...

SAN FRANCISCO, April 9, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is extending its integration with Google Cloud ...

California-based contact centre solutions provider Genesys has expanded its horizons beyond the call centre with the launch of an AI-powered employee engagement system called Genesys Cloud EX. Genesys ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today announced it has entered into an agreement to acquire Radarr Technologies, a leading ...

Customer experience and contact center solution provider Genesys has formed a strategic alliance with Zendesk, a company that delivers cloud-based customer service solutions. Once Genesys' cloud ...

Genesys, a global cloud leader in AI-Powered Experience Orchestration, and Mitel, a global leader in business communications, are partnering to simplify customer experience (CX) innovation for large ...

DALY CITY, Calif.--(BUSINESS WIRE)--Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced the acquisition of Singapore-based CanaPlus ...

Genesys, a provider of customer experience and contact centre solutions, has announced that it has acquired OVM Solutions. According to Genesys, the investment brings added expertise and scale to the ...

If global contact centre platform provider Genesys had one key take-away message for the approximately 300 delegates to its APAC Partners Summit in Phuket this week, it was that significant numbers of ...