Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

A medical front office is a busy intersection where health care workers and patients interact. This atmosphere is often fast-paced and requires an eye for detailed record keeping. If your ...

Hello, everyone, and thank you for joining us today. I'm Hadi Chaudhry, Co-CEO of CareCloud. It's great to have you with us today. I'm also joined today by 2 key leaders from our team, Aman Haq, who ...

On a business trip several years ago, I checked into my hotel only to realize I had left my entire bag of toiletries at home. After frantically searching the area for a late-night drugstore, I ...

Local service professionals using Front Desk have, on average, 20 percent higher job conversion and 28 percent higher customer satisfaction ratings SAN FRANCISCO--(BUSINESS WIRE)--Thumbtack, the ...

While athletes are the ones who perform and decide the outcome of games, the foundation of any team’s success starts behind the scenes. It’s the front office — tasked with making critical decisions, ...

When visiting the cancer center (or any other health care center), the people who greet me at the front desk can have a major impact on the whole experience. Stark white walls and sterile halls.