The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

Salesforce today announced new AI-powered Field Service innovations to help organizations across industries streamline field operations, increase productivity, and drive revenue while delivering ...

Salesforce today announced new Salesforce Field Service innovations, powered by Data Cloud and Einstein GPT, that will lower service costs and generate insights across industries including healthcare, ...

Salesforce today introduced artificial intelligence-powered Field Service innovations to help organizations streamline field operations, increase productivity, and drive revenue. With these new ...

Salesforce has added several new features to its Field Service suite to help firms bring to their field staffs the same artificial intelligence (AI) technologies they have in their offices. The goal ...

Have you ever had an engineer turn up to install something in your home and they've discovered something else should have been fixed first? Whether it's a broadband connection, solar panels or a smart ...

I am seeing a pattern. Last time I looked at how Oracle’s generative AI is integrating into a variety of front- and back-office work areas like supply chain, HR, and, of course, CRM. Today, I want to ...

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...

Salesforce today introduced four new capabilities for Field Service to help businesses equip their mobile workforces for the future, scale resources to handle more complex jobs, customize mobile ...