Whether they’re giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, a leader's job ...
Look for a way to ask the other person for some help. Vulnerability and trust often open doors. And working together to solve ...
In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...
Difficult conversations are something we tend to avoid at all costs. Whether it’s about underperformance, conflict, a personal issue, or an unsuccessful job application, entering any difficult ...
Sometimes in life, we have to have conversations that we know will be difficult both for us and for the person we’re talking to. A parent needs to reprimand a wayward teenager, a teacher needs to ...
Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...
Sometimes holidays can lead to tense conversations — if not everyone shares the same set of facts. NPR's Life Kit has some tips for navigating those conversations and setting the record straight. For ...