Washington, D.C.’s 911/311 call center. Analysis of 911 calls through the district’s performance management system resulted in the use of nurses to divert some health crisis calls away from emergency ...

Martin O’Malley, then the governor of Maryland, ran a meeting of StateStat, the state version of the performance management program he had created as mayor of Baltimore. “Stat” management programs, ...

Over the decades, motorcycle helmets have transformed significantly. Early designs were often rudimentary, sometimes little more than leather caps intended for minimal protection. Today’s helmets have ...

The world of motorsports has always been synonymous with speed, thrill, and adrenaline. However, these exhilarating aspects also come with inherent risks, which have necessitated a continuous ...

Modern Formula 1 is defined as much by invisible air as by roaring engines. Over half a century, teams have turned ...