SAN FRANCISCO--(BUSINESS WIRE)--Typeface, the generative AI platform for enterprise content creation, and Microsoft today announced an AI-powered experience within Microsoft Dynamics 365 Customer ...

Microsoft recently announced that 74 new early access capabilities had been made available for Dynamics 365 services as part of the 2019 release wave 2. These included updated features for ...

Microsoft today introduced Goals in Power BI and integrations between Dynamics 365 Customer Insights and Microsoft Advertising during the annual Microsoft Business Applications Summit. Goals?in Power ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Contact centers face many challenges across stakeholder groups. Customers experience frustration from long wait times, limited self-service options, and impersonal interactions due to outdated voice ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Microsoft is running late with its plans to deliver new Dynamics 365 sales and marketing apps for small/midsize business users by mid-2017. Last week, Microsoft provided its Dynamics partners with ...