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There is no question that banks have undergone a massive transformation in recent years, from branch network downsizing to large restructuring initiatives. However, the pandemic has increased pressure ...

Kim Sang-hyun, vice chairman and CEO of Lotte Retail Group, delivers a keynote speech at an Asia-Pacific Economic Cooperation (APEC) CEO Summit session titled ″Digital Transformation & Retail ...

We’ve all been hearing for some time about the “digital transformation” of retail stores. And to be sure, progress has been made: in supply chain management, sales data analytics, omnichannel ...

E-commerce received a huge boost during the pandemic. Retailers adapted to the new world with online ordering and curbside pickup. Brands, with clever storytelling and direct-to-consumer selling ...

Digital transformation is on pretty much every retailer’s to-do list these days. If it wasn’t deemed a priority before the pandemic, it most certainly is now with digital behaviors bred in lockdown ...

US retail institution Gap Inc has a plan to derive half of its total revenues from online within two years. It’s a bold ambition and based on its current performance, one that’s going to need ...