Salesforce Inc. (NYSE:CRM) unveiled its plans to aim beyond customer relationship management (CRM), addressing the trillion-dollar potential in the “digital labor revolution,” during its earnings call ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

CRM HAS BEEN AROUND for a long time; the principles of digital CRM date back to at least the late 1980s with the release of ACT! So, after 35 or so years and in light of all the shiny objects in front ...

In today’s digitally integrated and intensely competitive linked economy, the client now becomes the focal point of business expansion. Opinions expressed by Digital Journal contributors are their own ...

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its marketing automation system, highlighting the increasing ...

Join Deloitte Digital leaders as they delve into the current state of the industry and discuss the future of customer engagement for pharmaceutical companies. Learn what leaders should be considering ...

Opinions expressed by Digital Journal contributors are their own. “True innovation lies in creating systems that empower organizations to achieve seamless operations. Every CRM solution is an ...

Kuailu Cloud AI-CRM supports the end-to-end operational needs of modern manufacturing businesses with: The enhanced Kuailu Cloud AI-CRM is now available to all new and existing customers, supported by ...

Fynix, Fushi's CRM platform, integrates a rich suite of functions including membership management, automated marketing, user analysis, and loyalty incentive systems, forming a complete closed-loop ...

A well-maintained customer relationship management system is the heartbeat of a thriving coaching business. A CRM houses customer data, but it should also tell the story of your relationships, your ...