78% of customers rate their Muni experience as “excellent” or “good.” That’s a six-point jump from our 2024 survey. Customers gave Muni higher ratings last year across multiple service categories.

A new report, based on interviews with more than 8,000 U.S. internet customers, ranks providers across multiple ...

Here, Insurance.com broke down the results of its annual insurance customer survey by generation - Gen Zers (30 and under), ...

Concept image for illustration of Key Customer Assessment Indicator or KPI. The CEO took the stage as the first PowerPoint slide appeared on the giant screen. "I am happy to announce we just received ...

Amazon Prime Video is beating the competition in terms of customer satisfaction. But other streaming services aren't far behind, a new survey shows, and ad-supported Crackle notched the biggest gains.

CableTV.com survey finds a tie for highest overall satisfaction and highlights category leaders for content, user ...

Automotive manufacturers scour their private polls just as fastidiously as politicians do theirs, but the big difference is that there is never a "judgement day" for the car makers because they keep ...

The No. 1 grocery store in America right now might surprise you. See if your favorite supermarket made the list. (Adobe Stock ...

Joe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove's moving coverage and reported on broadband policy, the digital divide, and ...

PITTSBURGH (KDKA) -- Sheetz lost to rival Wawa in a national convenience store customer satisfaction survey. Wawa took first place in the American Customer Satisfaction Index's inaugural convenience ...

CAMDEN, N.J., Sept. 3, 2025 /PRNewswire/ -- Subaru of America, Inc. today announced the automaker was ranked No. 1 overall in the 2025 American Customer Satisfaction Index (ACSI®) Automobile Study.