AI-powered solutions such as ChatGPT could fuel new types of products in banking, more personalized and more connected to users, but integrating innovative ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More These days, conversational artificial intelligence (AI) chatbots are ...

If given a choice between being on hold with customer service and having a query resolved by a few taps of a smartphone keyboard, most of us would pick the second option. It’s easy, quick and ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Goran Paun There is no ...

With advances in tech come changes in the user experience and its deliverables—meaning that UX designers must be ready to adapt to changes to deliver the best possible experience for their customers.

User experience (UX) is overtaking price as the competitive differentiator. And now AI-powered UX design means you can craft those unique, relevant, and engaging experiences consumers are looking for.

Canadian collaborative conversational AI tool Voiceflow announced today that it has raised $20 million in a Series A round led by Felicis Ventures. Other investors include Craft Ventures, True ...

Instead of making enterprise software beautiful, think UX vs UI - design a user experience that just gets stuff done, writes Unit4's Claus Jepsen For almost a decade, we’ve talked about wanting to ...

(TechCrunch+) Using data-driven techniques to beat the Great Resignation: Dr. Meisha-ann Martin, director of people analytics at Workhuman, wrote about how the pandemic has caused many workers to ...