AI innovation and adoption is booming in healthcare, from diagnostic tools to personalized medicine. While healthcare leaders are optimistic, IT leaders I’ve spoken with are less certain. When lives ...
I’ve been thinking a lot about trust lately. Not just the concept, but how we actually measure it in business. That’s why I’m introducing what I call the Customer Confidence Score (CCS) – a metric ...
This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Leveraging over 15 billion JPMorgan Payments transaction ...