Telephony Application Programming Interface, or TAPI, allows applications to control the telephone services in Windows. To use TAPI with Cisco CallManager, install the Cisco TAPI Service, or TSP, ...

This lesson introduces and describes the role, architecture, hardware and software requirements, and the licensing model of the CUCM. Cisco Unified Communications (UC) is an IP-based communications ...

Cisco Systems is bundling up its tools for all kinds of communication in enterprises and giving the set an appropriately broad brand name: the Cisco Unified Communications system. The range of ...

Cisco Security Agent (CSA) is a host-based intrusion-prevention system (IPS) that is now an integral security component in CallManager IP telephony servers. It was also on Cisco’s Unity voice mail ...

Health insurance giant VHI Healthcare has entered into a deal with Cisco Systems and HP to have IP telephony deployed across the company’s headquarters and two remote sites. The solution, deployed at ...