LB Beistad is a writer and musician based in Nashville, TN. Her love of gaming began with her cousin introducing her to Banjo Kazooie and Jak and Daxter. It was love at first play. Since then, she has ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

The next time you go to Xbox customer support for help, you might be getting some assistance from an AI chatbot. As first reported by The Verge, Microsoft has developed and is now testing an AI ...

Microsoft is making waves in the gaming industry once again with its latest innovation: an AI-powered Xbox chatbot designed to reshape the support experience for gamers. The information came from the ...

Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...

You're probably familiar with chatbots because you've used them in some form within your business's digital presence, or you’ve at least interacted with one at some point in your own customer journey.

AI chatbots are one of the hottest topics among CX leaders. Many believe that these generative AI tools will accelerate customer issue resolution, improve quality of care, help mitigate the growing ...

Apple may not have made an Apple Intelligence public chatbot like ChatGPT yet, but it's now added one to its internal sales support app. Part of the reason Apple is erroneously considered behind the ...

The Verge reports this chatbot, which is described as an “embodied AI character” that animates, is currently in testing. According to the site, the “Xbox Support Virtual Agent” is part of a bigger ...

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s often misunderstood, especially by non-technical founders. Words like ...

Can a conversation with a therapeutic chatbot reduce the symptoms of depression and anxiety? The creators of the Polish-language chatbot Fido show that it is possible. Additionally, Fido helps its ...