Families across Puget Sound told KIRO 7 News that CenturyLink has canceled their appointments to fix their landline and internet issues multiple times in a span of months following our investigative ...

Unexpected late fees are being refunded. But curent customers of Quantum Fiber could see equipment replaced and face the need to find a new internet service provider in the months ahead.

CenturyLink has a complicated brand history. Lumen Technologies -- CenturyLink's parent company -- recently made headlines because it sold the majority of its fiber ...

Telecom provider CenturyLink left a couple in Oregon without landline phone service for two months, then sent a bill for $239. CenturyLink customer Kirstin Appel and her husband live in Banks, a city ...

WELL, SOME IN A NORTHWEST OMAHA NEIGHBORHOOD ARE WONDERING IF THEIR INTERNET IS EVER GOING TO COME BACK ON FOR ABOUT A MONTH NOW, CENTURYLINK CUSTOMERS THERE HAVE BEEN WAITING. KETV NEWSWATCH SEVEN’S ...

YOU’LL FIND A LINK TO THIS STORY AT KETV. DOT COM. THERE ARE MORE ISSUES FOR CENTURYLINK CUSTOMERS, THIS TIME IN CENTRAL IOWA. THE COMPANY SAYS A FIBER WAS CUT LAST NIGHT, CUTTING INTERNET FOR ...