We're pleased to be part of the planning for Call Center Demo in Dallas, coming up next month. And as observers of the call center industry for many years now, we figure it's our duty and privilege to ...

You have a lot to look forward to next month at Call Center and CRM Demo and Conference. The name of the show reflects the reality of customer relationship management (CRM), which originates in your ...

* Lots of excitement at this year’s Call Center Demo/Western Telework Conference What a difference a year makes. At last week’s Call Center Demo Show and Western Telework Conference in Dallas, the ...

The Call Center Demo and Conference Exhibit Hall will feature the latest tools and services for contact centers. Visit with vendors in a relaxed environment, sit in on a product demo, and see vital ...

Cincom Systems' Synchrony customer experience management solution continues its run of success by winning the Call Center Demo & Conference - Dallas Best of Show Award. Synchrony was also recently ...

One of my side projects is working with the Telework Coalition, a Metro D.C.-area telework advocacy group headed by former ITAC leaders Chuck Wilsker, John Edwards and Jack Heacock. Much of our time ...