The shift from IVR to CRM-native AI agents is turning enterprise phone calls into programmable workflows that automate outreach, capture data, and streamline follow-up.

Salesforce, Inc. (NYSE:CRM) is one of the 10 Best AI Stocks to Buy for the Next 10 Years. On March 16, Salesforce, Inc. (NYSE ...

The security landscape around AI agents is evolving, and the industry has not yet converged on a standardized identity or ...

Lightfield, the AI-native CRM built for high-growth companies, today announced the launch of its automated migration agent, enabling companies to move all of their CRM records onto Lightfield in as ...

Splio is setting prediction as the new CRM standard and the future interface for AI agents The company has evolved Tinyclues AI, initially focused on predictive AI, into an AI enhanced with generative ...

Collaboration uses KPMG’s knowledge in small language models to accelerate delivery of business outcomes to clients across banking, insurance, energy and healthcare PALO ALTO, Calif.--(BUSINESS WIRE)- ...

Unchained, a strategic AI consultancy, today announced the launch of Journey Works AI, the first artificial intelligence platform designed specifically for the operational realities of destination ...

AI agents are becoming essential business tools, autonomously handling multi-step tasks by breaking down goals and executing ...

Boutique PR agency solopreneurs use AI to streamline tasks, allowing focus on client strategy and creative work.

Straiker's Defend AI is trained on millions of real-world agent traces from frontier AI labs and enterprise deployments, ...